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Billing

To view details about your next and last bill, go to Settings icon Settings > Billing. The Current breakdown section explains what you paid for in your last bill and what you can expect to pay for in your next will.

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View billing history

To view details about your billing history:
  1. Go to Settings icon Settings > Billing.
  2. In the Current breakdown section, click Billing history.

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Compute credits

You can save on compute spending by pre-purchasing compute credits. This means that you purchase credits in advance at a discount. The more credits you purchase, the higher the discount rate. For more information, see Pricing. Your compute credits can cover the following costs:
  • Data loading
  • Query compute
Your compute credits can’t cover the following costs:
  • Your pricing plan
  • Add-ons
  • Storage
To purchase compute credits:
  1. Ensure you have permissions to modify billing. For more information, see Role-Based Access Control.
  2. Go to Settings icon Settings > Billing.
  3. In the Compute credits section, click Add credits.
  4. Enter the amount of credits you want to purchase.
  5. Review the total cost.
  6. Click Buy credits.
  7. Complete the purchase.

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Spending limit

Setting a monthly spending limit allows you to control costs.
The spending limit takes into account the costs you’re billed for at the end of your billing period. If your organization reaches the spend limit in a billing period, Axiom immediately prevents actions that generate further costs. For example, if you have used up the allowances included in your pricing plan, you can’t run queries or ingest more data, and your monitors can’t query your data. This can cause interruptions to your service.
Even if you reach your spending limit, you can still initiate purchases manually such as buying add-ons and credits. To set a monthly spending limit:
  1. Ensure you have permissions to modify billing. For more information, see Role-Based Access Control.
  2. Go to Settings icon Settings > Billing.
  3. In the Limit section, click Manage limit.
  4. Turn on Set monthly spending limit.
  5. Enter the maximum monthly spending.
  6. Click Save changes.
If your organization reaches the spend limit, Axiom sends an email to the owner of your organization. To avoid further interruptions to your service, increase the spend limit. Your service resumes until usage-related costs reach the amount by which you increased the limit. The spend limit resets in the next billable period as usual.

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Pricing plan

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View plan details

To view details about your current plan:
  1. Go to Settings icon Settings > Plan.
  2. Click License.
This page gives you an overview of the allowances included in your plan and your current monthly usage.

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Upgrade or downgrade plan

To upgrade or downgrade your plan:
  1. Ensure you have permissions to modify billing. For more information, see Role-Based Access Control.
  2. Go to Settings icon Settings > Plan.
  3. Click Vertical ellipsis icon More > Upgrade or Vertical ellipsis icon More > Downgrade.

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Manage add-ons

You can manage the following add-ons:
  • Additional regions
  • Audit log
  • Directory Sync
  • Role-Based Access Control (RBAC)
  • SAML SSO
To manage add-ons:
  1. Ensure you have permissions to modify billing. For more information, see Role-Based Access Control.
  2. Go to Settings icon Settings > Plan.
  3. Click the add-on area.
  4. Select or deselect add-ons.
  5. Review the updated base monthly cost.
  6. Click Update add-ons.

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Usage

To view details about your organization’s total usage of Axiom:
  1. Click Settings icon Settings > Usage.
  2. To select the period for which you want to display usage, click Time range Time range.