A sub-processor is any business or contractor customer data may pass through as a side effect of using Axiom’s service. This definition is very broad and includes things some might simply consider "hardware", like cloud infrastructure.
We use partners for some business processes that are not core to our expertise but are critical to our customers having a quality experience.
We maintain an up-to-date list of the names and locations of all sub-processors (available below) or you can obtain a copy by contacting privacy@axiom.co.
| Name | Activities | Location |
|---|---|---|
| Amazon Web Services, Inc. * | Cloud services | USA / EU |
| Customer.io (Peaberry Software Inc.) | Transactional, broadcast, and marketing messaging | USA / EU |
| Google Analytics, Google Tag Manager (Google LLC.) | User analytics, and marketing insights | USA |
| HubSpot, Inc. | Customer relationship management and support | USA |
| Koala (Konfetti, Inc.) | User analytics, and marketing insights | USA |
| Mixpanel | User experience insights | USA |
| Segment | User experience insights | USA |
| Sentry (Functional Software Inc.) | Crash & error monitoring | USA |
| Slack Technologies, LLC. | Event monitoring | USA |
| Stripe, Inc. | Payment processing | USA |
| WorkOS, Inc. | Enterprise user authentication | USA |
* This sub-processor processes and stores ePHI |